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Hi! members & visitor, Mirror is a showcase of companies you deal with viz; Telecom Operator, GSM, CDMA, Landline, Manufacturers, mobile handset, watches, camera, handycam, digital camera, laptops, palmtops, PDA, Hallmark jewellery products, Opticals, Sun glasses etc. Insurance Company, Administrators and Technoids. It is a platform wherein you can detail your views about the companies. So write your experience with companies and we will share it with all. Drop your feedbacks / Complaints here in this | COMPLAINT BOX | Dual SIM Tray is not working with BSNL-AIRTEL Combination on Nokia 6030 and 1600 I have tried with Dual SIM (Both SIM of AIRTEl maharashtra) card in 6030 and 1600 Handset, It is working Fine. Now I want to use 6030 or 1600 hanset with SIM Card 1. BSNL 2. AITTEL (maharashtra) I have tried but "SIM Card Rejected"message populated on hand set. Please Suggest solution so that i can use dual SIM card Tray for BSNL abd Airtel SIM in Nokia 6030 Kishor W Salamat Ullah __________________________________________________________________________________________________ Hi, Please donot take HUTCH connection if you are in Karnatka, especially in Banglore. They come up with new offers to attract customers. Customers service is pathetic, your bill will have all unnecessary charges. Please make sure that you properly check the totals, else you may end up paying more. My suggestion would be never get a new HUTCH connection. If you are a existing Hutch customer, go for an alternative network. From:Nitin Chinnannavar email:nitin.c@lgcnsglobal.com __________________________________________________________________________________________________ Tata Teleservices Limited, New Delhi Subject: Complaint of Landline Instrument Dear Sir/Madam Since I have taken the Tata Indicom Walky Connection for the landline ( telephone number: 65339700) , the instument given has not worked satisfactorily. Its receiver does not work properly, thereby diabling us from contacting with the caller. I am an old aged person and hence cannot move around much. You are requested to kindly take the necessary step at your end to fix this problem, as without it, the phone is totally out of order. Yours truly G. L. Dahra; E-325,Mayur Vihar, Phase II, Delhi-91 Contact No: 9871946363 e-mail: saryu_dahra@yahoo.co.uk __________________________________________________________________________________________________ After registering complain against reliance 1 week ago for renewing my outgoing service and sending mails to customer care 7 times in a week. I have been tired. Though each time I got a answer from a customer care But I did not got the the outgoing service back. I have suffered a huge loss due to this. Can anyone suggest me the way out and tell me how to get the compensation, Thanks, Prashant Kumar Vats Prashant Kumar Vats e-mail: prashant.vats@evalueserve.com __________________________________________________________________________________________________ From : Shruti Khanna, Shruti Telecom, Malka Ganj, Delhi I HAVE BEEN CHEATED BY ZEE TV GROUP COMPANY. We have been apponted Secure point in March, 2005. We have unsold stocks woth Rs 25,000. But, since we are not getting any communication from the co. Even registered post sent to Agranis H.O. returned. I request to HELP me in getting refund from the company in lieu of stock. Company : SECURE MOBILE PHONE INSURANCE, AGRANI CONVERGENCE LIMITED, Zee News Building, FS-20, Sector-16A, Noida, uttar Pradesh __________________________________________________________________________________________________ I had purchased my Nokia Mobile phone (6270) on 10.06.06 from Skyline Communication, 2/1A, Ekdalia Road, Kolkata 700 019 (India). But all of a sudden in the last part of October 06 I started facing problem in my handset. It started showing: Phone restricted, Enter restriction code, Accept without SIM Card? SIM Registration failed etc. I spoke to the dealer from whom I had purchased and he told me to give it to the Nokia Servicing Centre for software update. I gave my handset to Nokia Care, City Centre, Salt Lake, Kolkata, India on 09.11.06 and got the same back on 16.11.06 but I was horrified to see my MiniSD Card (512 MB) missing from the set. I complained them but in vain. This is not expected from a renowned company like yours.. Moreover, the set has been returned to me with the same problem as earlier. I am highly depressed and want justice Detail of my set alongwith my particular is as under: Model: NOKIA 6270 (D. Blue) , IMEI No: 357579005535325, Item: 0045552, MMC No (512 MB): 0612R40743Q My Name: MS. NANDITA BISWAS, Address: O/2 NEW GARIA CO-OPERATIVE SOCIETY, KOLKATA-700 094 (INDIA). My Mobile No; 9831930781 nanditabiswas2002@yahoo.com __________________________________________________________________________________________________ NOKIA 6260, 3230, N-GAGE ARE THE WORST OF ALL MAKE, MODELS ANY MOBILE PHONE COMPANY HAS EVER MANUFACTURED. PROBLEM HI PROBLEM. We have NOKIA 6260 - 2, N-gage - 1 & 3230 - 1 in our company. And 1 office boy for visits to nokia care center. "Shame on such a big company with poor service system" Tara Trading Co. Rachna __________________________________________________________________________________________________ Sir i purchase lg C2500 from janak puri comunity center. After three months my mobile screen upper mirror get crack little bit. when i go to the service center the man told me that the upper screen cost and is 250 rupees. but i think its not fair. so pls help me to solve my problem i dont have enough money. pls send me lg mobile showroom address where i get easily my mobile upper screen in low cost. thankyou waiting for ur reply From: NEERAJ RAYAT __________________________________________________________________________________________________ "I would like to make everybody aware about the fraud and cheating that is taking place at NOKIA CUSTOMER CARE(HCL INFINET)at District Center, Janak Puri, New Delhi. They proclaim to be only ISO 2001 9000 certified service center in India yet last month when I went there to get my h/set repaired,it took me over six hours to get my turn to move to the counter. Now my h/set, 6100 was under warranty. It was working fine except for the fact that it was switching off occasionally which was duly conveyed to the recieving counter staff. A few days later I was told that the set was liquid damage and could not be repaired under warranty and that I will have to pay them Rs 800/- for repair. On contesting the same, they returned my h/set in a dead condition. When I tried to get it repaired from another service center, I was told that Nokia care center at Janak Puri has still not closed the account. Actually, they did not want that I should be able to get it repair elsewhere so they had deliberately not closed the account. Finally, on opening the h/set at home it was discovered that the battery connectors connection was severed and only needed to be joined again. Since then, the set is working absouletly fine as ever before. Also, of note, I found that at the service center, they were telling most of the customer whose sets were under warranty as liquid damage case so that they could cheat them as they tried to do in my case." REENA JOSHI Sales professional 11/9/06 __________________________________________________________________________________________________ "Very Poor service of BSNL no help about GPRS avaialble" Sachin Jamshedpur Jharkhand 11/9/06 __________________________________________________________________________________________________ "Within 2 months of purchasing a SAGEM my101X through Global Direct, a distributor of Orange, as a package alongwith the orange subscription, the piece has gone dead. When I sent the said for repair at the service centre at the company service centre at Tardeo, they are finding fault with the warranty card and making running round between Global Direct and the company." Handset: my101X Service: HUTCH (GSM) Seshadri Venkataraman Associate Vice President Bank Mumbai 3/9/06 __________________________________________________________________________________________________ "Hi All, I got new Nokia 3250, and this is very cool mobile compare any other mobile. Sound , disply, cam etc are very good. But i have HUTCH connection and is not up to the mark. I am not happy with the network , always it says "Network Busy" . Rest everything is fine." Handset: Nokia 3250 Service: HUTCH (GSM) Uday Bangalore 30/8/06 __________________________________________________________________________________________________ "It has been a month since I bought Motorola SLVR L7. I liked the slim looks and wanted a phone which had Bluetooth, a camera/video, and an external memory card for a reasonable price. It seemed the L7 @ Rs 8500 was a good buy. But... Two days after purchase, the phone suddenly hung. I switched off and on, nothing. I removed the back cover, pulled out the battery, inserted it again, and only then did it start working. It has a digital audio player so I transferred some MP3s from my laptop to the memory card via bluetooth. It worked fine for a few days, then suddenly I got the message that the memory card could not be accessed. I took it to the Motorola service centre and the technician told me that because I had used Bluetooth the MC got infected and corrupted. A replacement MC was unavailable for almost 15 days. Finally, I got one, and this time used the data cable to transfer the music. After transferring 3 songs it said no memory was available. Corrupted again! I took the card out and now the phone memory is available but not adequate for more than one MP3 file. I went back to the service centre and there I found it to be so crowded with only one very polite but overstretched technician handling more than 20 complaints an hour, that I left. I observed most of the handsets being brought in were the SLVR models. I now regret buying this phone and should have paid a little more and remained faithful to Sony Ericsson. The L7 cannot even give the area information that the service provider broadcasts free and something which even the cheapest of Nokia cellphones can display. Any one else who has compalints about the L7? I d be interested in finding out." Handset: Motorola SLVR L7 Service: HUTCH (GSM) Patrick Ghose Kolkata 30/8/06 __________________________________________________________________________________________________ "Hi This Is Sajid User Of indian mobile service since 2000 currently i m using 3 handsets nokia 8800, nokia 6270 & nokia n 93 and my best in all is nokia 6270 its a unique tehnology set with a sliding features" Handset: nokia 6270, 8800, n 93 Service: HUTCH (GSM) Sajid Abbas Rizvi Lucknow 30/8/06 __________________________________________________________________________________________________ "i am using smart from 2 years and i am facing a problems a lot.i am never able to understan the billing yesterday had 83 balance an today its -1 rupee kuch samaj nahi aata kaise karte hain. whenever u call to the helpline the just put you on old and never respond. if by luck the respond they dont know anything about the prob they just say aap hi ne kiya hoga. i am really fed up with the servises and im asking the reliance group to take some steps regardin this prob. every smart user in my city is having this prob. and i also ask to change the customer care crue as they dont respond to their customers only." Handset: 6681 Service: RELIANCE TELECOM (GSM) Manu Bhopal 30/8/06 __________________________________________________________________________________________________ "dear sir i am reliance telecom custmore in Bihar.I am sry to say the ur service in our area is very poor.because of its computrised service.our balance always get rediused.we talk for five minute but the price cut is 25 rupies.i mean to say as we listen the balance in morning it was 175.again when we listen the balance on 402 it says 130.(no talking).ok next day it reduced to 53. sir i just want to ask u whats is this?will u pls solve the bihar coustmer problem.its not only my problem all over bihar is suffering from this technical problem." Handset: 2310 Service: RELIANCE TELECOM (GSM) Vinay Patna 28/8/06 "full form of BSNL-- BHAI SAHAB NAHI LAGEGA." GAJODHAR PANDEY KOLKATA 25/8/06 __________________________________________________________________________________________________ "I am using AIRTEL since last 3 years. Reception is not very good in every part of Kolkata. I live in Jadavpur. I cant even talk from my room. I have to come to balcony. Previously I was using Nokia 3220. Same problem was there too. My elder brother is using HUTCH connection. He can talk from any place including room." Rajat Dy Sarkar Kolkata 25/8/06 Handset: Motorola L2 Service: AIRTEL (GSM) __________________________________________________________________________________________________ "I have recently got myself a SAMSUNG D-820.Its a very stylish and slim Slider phone. Undoubdtly, SAMSUNG produces the most good looking and compact phones. Its LCD display quality is excellent which makes its 1.3M pixel camera output look much better than 2.0 M pixel of its costlier counterparts.But the camera zoom is not as per the expectations. Yes.. once you click the photo you can zoom it to upto 16 times. The earpiece and speakerphone clarity is amazing.. It has a 2 way Voice clarity filter which filters the background noice and gives crystal clear sound to you as well as the person you are talking to. It has dual steriophonic speakers with 3D surround.. but the volume is not too high. This problem can be taken care of by using company supplied sterio headsets. The set has all the features that is found in any high end phone. The biggest limitation it has is its battery backup... It lasts for about 2.5 days(continuously without a switch off) if i only talk.Continuous Talktime is about 5.5 hours.When i use the MP3 player is lasts for about 1.5 hours (coontinuous). The Video player is so so... we cant get full screen vedio playback. it has 73 mb of internal mamory out of which 4 mb is Java shared memeory.It employs a MicroSD memory card which is very small in size. I got a free 128 mb card with the pack. The slider mechanism is not very smooth but you can overcome this with some practice. Overall I would rate this phone at 8 on a 10 point scale. Not bad......" Shailendra Software Engineer(ERP) New Delhi 19/8/06 __________________________________________________________________________________________________ "hi i m using tataindicom here in jamshedpur. I am very happy with the service but the tariffis quite high." Saurav student Jamshedpur 17/8/06 __________________________________________________________________________________________________ "i am using a motorola E398 phone with BPL mobile service. The voice quality is terrible with frequent call disconnects. I dont think it is my handset problem because people having BPL with other handsets have had the same experience. i have been hesitant to change the service provider because my number will change. but now it looks like i have no other option. " Avijit Business Pune 17/8/06 __________________________________________________________________________________________________ "hi i m enjoying the dailer tone service provided by Airtel. Since myself and many teenage guyzz are very crazy about this dailer tones, we need more pop songs to be introduced.. We are in need of more number of pop songs to enjoy this service. moreover i m very comfort to use Airtel cellular" Shankar Student Chennai 8/8/06 __________________________________________________________________________________________________ "I have a reliance smart pre paid cellular connection. Very poor connectivity. Customer care number is always busy. I dial and get to listen for a few minutes and get disconnected and no gprs no two way roming always network busy very poor service in bihar " Ashutosh student Muzaffarpur, Bihar 5/8/06 __________________________________________________________________________________________________ "I like nokia 6610i, all its functions are good except camera with poor clarity.can nokia improve it." N. K. Mohanty Doctor 5/8/06 __________________________________________________________________________________________________ "Hi, I m living in E-Block of East Vinod Nagar Near to Mayur Vihar Pocket C, here AIRTEL signals are very weak i cant able to talk in my room at the 1st floor while on the ground floor there is not even a single bar of the signal and its not able the give a ring as well. so every time when phone rings at 1st floor I have to go at the roof to talk otherwise. PLEASE HELP ! I register complaint so many times with the customer care but still its happening and the customer care executives never log a complaint against this ..... " Rajiv Ranjan Delhi 1/8/06 __________________________________________________________________________________________________ "from last 3 years i am complaining regarding poor network in my area, but no action has been taken so far.everytime i complain i get same baseless answer from customer care." Pradeep Vyas Liluah, Howrah, West bengal 28/7/06 __________________________________________________________________________________________________ "Reliances service has impproved a lot with time. I am using reliance since last 2 years and happy with it. But my phone suddenly stopped supporting RWorld. None of the nokia care centers could fix it." Sambit Mysore, Karnataka Software professional 28/7/06 __________________________________________________________________________________________________ "congratulations for such an informative site. ur site is miles ahead because it is so practically useful. im using a sonyericsson w800i. this phone is the last word with gr8 voice clarity, speedy processor, 512 MB card & gr8 sony quality music. to top it all a 2 megapixel camera.wao ....do u need more? for hi end phones sony ericsson is miles ahead of nokia & the gang ...ciao" Somnath Kolkata 11/7/06 __________________________________________________________________________________________________ "SETTING FOR GPRS ARE BIG PROBLEM ON THIS PHONE. NO ASSISTANCE AVILABLE..." Handset: nokia 9300 Service: BSNL (GSM) Saket Singh Gwalior 1/7/06 __________________________________________________________________________________________________ "I AM USING NOKIA 3220 SINCE LAST ONE AND HALF YEARS. ITS TOO BULKY COMPARED TO SIMILAR PHONE OF OTHER COMPANY. REST FEATURES ARE EXCELLENT." Alpesh Dalwadi Anand 10/7/06 __________________________________________________________________________________________________ "there is no reliance tower in villege modnimb;taluka madha;dist:solapur. so kindly arrenge for a reliance tower in this area" Pradeep Solapur 24/6/06 __________________________________________________________________________________________________ "I have a reliance smart pre paid cellular connection. Very poor connectivity. Customer care number is a customary joke. I dial and get to listen a weird music for a few minutes and get disconnected!" Ravi Jamshedpur 20/6/06 __________________________________________________________________________________________________ " Hi, this one really bugs me. I am an Airtel subscriber in Karnataka, and every now and then I receive an automated call from Airtel explaining me about caller tunes, telling me to discard the "old and boring" tring tring and embrace songs to greet the callers. Call charges are Rs 6 per minute and monthly rental Rs 30. I feel this is totally waste of money and i will never opt for this service. Sometimes i will be in a meeting, riding a bike, driving a car, having lunch/dinner and doing some very personal things and i receive this call, this irritates me like anything. I have called up the customer care several times and registered my complaints, i have even told them i will complain to the higher authorities and they say I can do as I wish!! This shows that Airtel has total disregard for the Courts ruling and continues with its menacing acts. Is there no one whom i can complain to?? why are subscribes being taken for a ride, why are we receiving such totally unsolicited calls? Are subscribes totally helpless in this regard, if u people can help me in this regard, i will be eternally grateful to you. Thanking you in advance for any help u can offer." Santosh Bangalore 17/6/06 __________________________________________________________________________________________________ "Hi, am using sony eric-k600i, the features are awesome. the problem is wap browser, which does not support mp3 files downloads specificaly much smaller size of 0.5MB" Karthik Coimbatore 2/6/06 __________________________________________________________________________________________________ "hi,i m also one of the millions "nokia" fan.but i want to share my disaster xperience with Nokia 7710, although the ph is gud but general purpose usage and that too in typical indian lifestyle...this handset dosent fit. I am in construction business and being at management level i had to made atleast 50 calls in a day. but after i bought Nokia 7710, my life got miserable, this handset literally harrased me and forced me to sell it within 5 days and i got back to my ol Nokia 6630. so, here is an advice for people of nokia loving my indians that dont always think that nokia means perfect, atleast think 10 times bfor u buy any handset. i lost 15K in a week.so pls nver use ph like N7710. thanks. regards" Kalpen patel Baroda 2/6/06 Handset: Nokia 7710 Service: BSNL (GSM) Occupation: Business __________________________________________________________________________________________________ " Hi! I am using Samsung R 220 model since 2 years. The voice clarity is excellant and Looks Elegant with nice keypad.The Backlight color is very good and Talk time/Standby Time are O.K. Only problem i am facing is very low phone book memory of 100 numbers. Signal Catch up is O.k but not up to the mark as compared to high end Phones. i have over come this problem by using external antenna. so, to conclude i am happy with this Samsung R 220 model phone. for more info call me at 9849539447." BHASKAR REDDY Service: AIRCEL (GSM) HYDERABAD 16/5/06 __________________________________________________________________________________________________ "Hai, I purchased a Samsung SHC100 handset 6 months back and it was working smoothly till recently. Last week i undertook a tour covering some area in Kerala and Karnataka and "OOPS" my handset started giving problems. The network is not detected properly and I always get a message "Please Wait". When I took up the issue with the service centre, they said it is software problem." RAJAGOPALAN Handset: SAMSUNG SHC100 Service: BSNL (GSM) CUDDALORE TAMILNADU 5/4/06 __________________________________________________________________________________________________ "Nokia N90 is an expensive useless stuff, very slow, full of problems. Fantastic display.1 out of 5 rating." Suvo Das Handset: N 90 Service: HUTCH (GSM) City/Town/Village: New Delhi Occupation: Photographer 15/3/06 __________________________________________________________________________________________________ "This is really useful site. I think there should be configuration details of GPRS settings for each service provider as well as for different handsets. Also type of gprs services provided by diff telcos." Miral Patel Handset: N6600 Service: HUTCH (GSM) Anand, Gujarat 15/3/06 __________________________________________________________________________________________________ "I own a Nokia 6600 .The phone is giving problems .Please advice on the NOKIA service centre that I can take it to in Delhi. Thanks" Sharmila Delhi 7/2/06 __________________________________________________________________________________________________ "I am currently residing in chennai & my parents are in Jaitpur Kalan, Agra, UP. I am facing some more problems related to mobile service. First 2-3 calls always go waste. Reason can be - CALL is established but either caller/callee cant here other. - CALL is established but Voice will not come proper even when Mobile equipment is displaying full signals connectivity. So many problems we are facing for the Calls to those places. Subscriber has to pay extra charges for first 2-3 calls. After that it start working fine. I want to say, if really there is a problem, it should not work any way but the thing is after paying some extra call charges you will be able to talk. This is not the case with BSNL only. Most of service providers are doing the same. In last, i want to say only that CAN WE DO SOMTHING FOR THIS PROBLEM BY YOUR MEDIUM." Awadh Bajpai Handset: Nokia2100 Service: AIRTEL (GSM) Chennai __________________________________________________________________________________________________ "I am a user of Philips mobile phone Model Number 535, Now due to some problem I am not able to send SMS ,Though using other sim I am able and using this sim in other cell I am able, the problem is with the combination of sim and handset. Now please let me know, some contact details of your service centre in delhi whee I can go..." Asgar Naqvi 23/1/06 __________________________________________________________________________________________________ "I live in an apartment in Vikas Puri, west Delhi. My flat is surrounded by other blocks so I hardly get a signal inside my house. I tried Hutch as well as Airtel....but no use. Recently I bought Reliance CDMA connection and am more than happy. The signal is good and voice is clear. " Rakesh Malhotra Sales Manager Delhi 12/1/06 __________________________________________________________________________________________________ "With my recent promotion, I was to get a mobile phone from my company and the budget was not an issue so I wanted to buy the best. I have always used Nokia so I saw demo of Nokia 8800 and Nokia 9300. My dealer didnt had N70 or N90. One of my friend is using SonyEricsson P910i. but ultimately I bought O2 XDA II mini and I am really happy with my decision. It is a sleek phone with very big screen. It is almost a computer with Intel processor, 64 MB RAM and Windows OS for mobile. Apart from this I can access internet and e-mails easily. I think O2 is class apart." Sachit Sharma Director Ahmedabad 7/1/06 __________________________________________________________________________________________________ "I am using Nokia 3230. I bought it at a reasonable price and I am very satisfied. I feel no urge to upgrade to expensive models as my phone has most of the functions that are available in those phones. It is indeed value for money." Shally Sr. Executive Bangalore 23/12/05 __________________________________________________________________________________________________ "I love listening to Hindi songs all the time. My requirement was a cellphone with basic functions to talk and a radio. I didnt had much money. I bought Nokia 2300. That really served my purpose." Vivek Mohanty Sales Executive Jaipur 21/12/05 __________________________________________________________________________________________________ "I happened to see Panasonic VS2 advt. on website. I was so impressed that I bought a pink colour Panasonic VS2 model. All my friends at my fashion institute ask me, what is this model ?. I like its simple functionality too." Swati Majumdar Student Delhi 16/12/05 __________________________________________________________________________________________________ Which Company Will Make it & Which Ones WontEvery company wants to know whats being said about them and their competitors. Companies analyze strategies and techniques, comparing and contrasting numbers, to determine whos doing a good job and whos not. This report takes a global approach, analyzing the management strategies of the worlds largest companies and well let you know who we think is doing well or not.The report explains the management strategies of worlds largest operators, manufacturers, insurers in the telecom, accessory and insurance industry and will analyze what companies have employed the best practices, discussing in detail the actions theyve taken to restore or preserve brand and profitability. Report HighlightsThis report is based on the analysis of the Indias top operators, manufacturers, in the telecom, accessories, insurance and related feilds. Our rankings will determine the best operators at financial, operational, customer care management and explain why they are doing well compared to others.We will be comparing operators on the basis of: Operations viz; Marketing, network, connectivity, value added services, pricing etc. Customer satisfaction viz; billing, commitment, after sales services etc. Who This Report is For: Company because they are making financial decisions and want to know whats being written about their company and competitors. Vendors because these are their customers and the analysis can influence investment decisions. Investment Banks because the findings and recommendations will give them another angle on their areas of specialization and could influence investment decisions as well. Customer because they must be aware of companys working and market report rather than going by commercials. Companies Profiled: Airtel Hutch Idea MTNL BSNL BPL mobile Spice Tata indicom Reliance infocom Nokia Samsung Panasonic Alcatel Benq Motorola Haier Sony Erricson Sagem Bird LG HP Secure, mobile insurance Secure Value, watch and camera insurance Sheild, mobile insurance Tissot Casio Titan Citizen HMT Rado Rolex Swatch Compaq IBM Sony HP Omega Etc.For more information mail us at info@mobileshoppee.com  |
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